Frequently Asked Questions

Hartsfield-Jackson is conveniently located near interstates 20, 75, 85 and 285. For driving directions, please click here.
Currently, Hartsfield-Jackson cannot page passengers or visitors. Please contact the airline your passenger is using for paging services.
The TSA currently does not require a valid ID from passengers under the age of 18. We encourage you to visit the agency’s website at www.tsa.gov for additional information on security screening.
You can reach airlines that operate at Hartsfield-Jackson at these numbers.
Operating statistics are available here.
The arrivals level of the international terminal serves passengers arriving in the United States. After passengers leave the aircraft, a corridor guides them to escalators down to the arrivals level.

Natural light and a high, gently curved ceiling greet passengers in the U.S. Customs and Border Protection (CBP) and immigration processing hall. This open area features 40 passport-control service counters and an art installation of ultra-high-definition video footage of the United States.

The next stop on the arrivals level is the baggage claim area. Baggage for Atlanta-bound passengers and connecting passengers who arrive at Concourse F as well as for Atlanta-bound passengers who arrive at Concourse E  will be sent to these seven carousels.

A transition area is just past baggage claim on Concourse F. Here, Atlanta-bound passengers will turn right into the arrivals hall. Passengers with connecting flights to other U.S. destinations will turn left to the baggage recheck counters.

Family, friends and others can wait in the arrivals hall to meet Atlanta-bound passengers arriving aboard international flights at concourses E and F. The ground transportation area, passenger pickup curb and hourly parking facility are just outside the arrivals hall.

After connecting passengers recheck their baggage, they will follow signs to the Concourse F Plane Train station or the pedestrian walkway. Both connect with all other Airport concourses (T, A, B, C, D and E) and the domestic terminal.

A complete list of Hartsfield-Jackson concessions is available here.
General facts about Hartsfield-Jackson are available here.
The Advertising operation at Hartsfield-Jackson is managed by Clear Channel Airports. The contact number is (770) 933-0434.
There are four ways to obtain information on operations at Hartsfield-Jackson.
  1. Check our home page at www.atl.com.
  2. Use our Trak-a-Flight service.
  3. Call the National Weather Service at (770) 486-1133.
  4. Check the Weather Channel.

 

Note: The best source for your flight status is the airline with which you are traveling. Airlines @ ATL.

Data regarding operating revenue is available here.
Hartsfield-Jackson Atlanta International Airport has numerous parking options. For rates, click here.
A complete list of passenger airlines serving Hartsfield-Jackson is available by clicking here.
If you left items on an airplane or at a gate, please contact the airline directly. For airline contact information, visit Passenger Airlines at ATL. Items left in the terminal and at passenger security checkpoints are given to ATL’s Lost and Found. Please click here to fill out a Lost Item report and see our Frequently Asked Questions.
The Lost and Found office is in Domestic Terminal North, upper level, across from American Airlines ticketing. Hours are 8:30 a.m.-5 p.m. Monday through Friday, excluding holidays.
For lost luggage, contact your airline directly.